Policy

 

Payment and Reservations

Reservations are required. If you need to cancel a reservation, we would be happy to reschedule with no penalty. If a refund is needed, there will be a cancellation fee of 10% off of your total amount. Once your paddle hits the water, there are no refunds or credits.

Weather Policy

Paddling is considered a wilderness experience, plan to paddle in rain. Dress for the weather, and have rain gear available. We are unable to pick you up any place other than the parking area.

If there is a concern for safety on the day of your departure, we will not put you on the water.  If there is any question about the weather or safety on the day of your departure, call us before coming to check the status of our trips and rentals.